Verzendbeleid

Last updated: August 2026

Shipping & Delivery

At KINGS & ROSES, we believe true luxury knows no boundaries. To ensure an uncompromised experience for our global clientele, we provide Complimentary Worldwide Shipping on all orders, with no minimum thresholds. Every creation carefully prepared, packaged, and delivered with the utmost attention it deserves.

Packaging

Every order is carefully and securely packaged to ensure it arrives in perfect condition. Artworks, sculptures, and fragile pieces receive additional protective packaging suited to their nature. Our packaging reflects the quality and care that goes into every KINGSANDROSES creation.

Delivery Times

All ready-to-ship creations are dispatched with tracking within 1–3 business days of order confirmation. Please note that dispatch and delivery may be affected by Dutch public holidays.

Netherlands: 1 – 3 business days after shipment Belgium & Germany: 2 – 4 business days after shipment Europe (other countries): 3 – 7 business days after shipment Worldwide: 5 – 12 business days after shipment

Delivery times are estimates only and may vary during public holidays, customs procedures, or unexpected carrier delays.

Print-on-demand items are produced and shipped via our fulfilment partner Gelato from local production hubs worldwide. Delivery times for these items may vary slightly from the estimates above.

Custom-Made & Bespoke Pieces

Custom-made and bespoke pieces have individual production timelines that will be communicated during your consultation or at the time of order confirmation. Production typically takes 4–8 weeks depending on the complexity of the piece. Shipping timelines begin after production is completed.

For clients who require an expedited timeline, we offer a priority production service. This ensures your piece is given precedence in our atelier and may reduce the production period significantly. Please note that priority production is subject to availability and carries an additional fee, which will be discussed and agreed upon during your consultation.

To enquire about a custom commission or priority production, please contact us via our Contact page.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to track your shipment directly via the carrier's website:

PostNL — for orders within The Netherlands
DHL Express — for international orders

Signature & Insurance

High-value orders — including original artworks, sculptures, and bespoke pieces — may require a signature upon delivery to ensure safe receipt. Shipments are insured in transit. In the event of loss or damage during shipping, please contact us immediately at info@kingsandroses.com with your order number and photographic evidence where applicable.

Not at Home?

If you are not available at the time of delivery, the package will be delivered to a nearby collection point or a new delivery attempt will be scheduled by the carrier.

International Shipping & Customs

KINGSANDROSES ships worldwide. Please note that customs duties, import taxes, and any additional fees imposed by your country are the responsibility of the customer. KINGSANDROSES is not liable for delays caused by customs clearance.

Order Not Delivered?

If your order has not arrived within the expected timeframe, please contact us at info@kingsandroses.com with your name and order number and we will investigate the status of your shipment promptly.